At ClinicHive (operated by NK Web Services), we take the privacy of our subscribers (medical clinics) and their patients very seriously. This policy describes how we collect, store, protect, and use user information.
We collect essential registration information from clinic owners (names, emails, phone numbers, clinic names) to manage accounts and process billing. Additionally, when patients check-in, the system processes patient names, contact numbers, and basic appointment parameters to issue token queues. This data is strictly private and is never sold, shared, or distributed to third-party marketing services.
We employ modern industry-standard encryption, SSL protocols, and access controls to keep all clinical records, calendars, and token data secure. Payment processing is handled exclusively through PCI-compliant payment gateways (like Razorpay) and no card details are stored directly on our servers.
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